Privacy Policy
Graceful Aging, LLC
Effective Date: May 2026
 
At Graceful Aging, LLC (“Graceful Aging,” “we,” “our,” or “us”), your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, schedule services, or interact with our business.
 
By using our website or services, you agree to the practices described in this Privacy Policy.
 
1. Information We Collect
 
We may collect the following types of information:
 
Personal Information
When you contact us, complete a form, book services, or communicate with us, we may collect:

• Name

• Phone number

• Email address

• Mailing address

• Emergency contact information

• Service-related information you voluntarily provide
   

Health-Related Information
 
Because Graceful Aging provides home safety consulting, caregiver education, mobility assessments, and aging-in-place services, you may voluntarily provide information relevant to the services you request.
 
We only collect information necessary to provide services safely and effectively.
 
Automatically Collected Information
 
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Cookies and analytics data
   

2. How We Use Your Information
 
We may use your information to:

• Provide and manage services

• Respond to inquiries

• Schedule appointments

• Improve our website and customer experience

• Send appointment reminders or service updates

• Maintain safety and documentation records

• Comply with legal obligations
   

We do not sell your personal information.
 
3. Cookies & Website Analytics
 
Our website may use cookies and analytics tools to improve functionality and understand visitor behavior.
These tools may collect anonymous usage information such as:
 

• Pages visited

• Time spent on site

• Device/browser type
   

You may disable cookies through your browser settings.
 
4. Sharing of Information
 
We do not sell or rent personal information.
 
We may share information only when necessary with:

• Service providers assisting with website hosting, scheduling, or communications

• Healthcare professionals involved in your care (with consent when required)

• Legal or regulatory authorities if required by law
   

5. Data Security
 
We take reasonable administrative, technical, and physical precautions to protect your information from unauthorized access, misuse, or disclosure.
 
However, no online transmission or storage system can be guaranteed 100% secure.
 
6. HIPAA Notice
 
Certain services provided by Graceful Aging may involve protected health information (“PHI”).
Where applicable, we strive to handle health-related information in accordance with applicable privacy and confidentiality laws, including HIPAA standards where required.
 
7. Third-Party Links
 
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those external sites.
 
8. Your Rights
 
Depending on your location and applicable laws, you may have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of certain information

• Withdraw consent for communications
   

To make a request, contact us using the information below.
 
9. Children’s Privacy
 
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children through our website.

 

10. SMS Communications
 

If you opt in to receive text messages from Graceful Aging, we may send you appointment reminders, service updates, follow-up communications, and other information related to our services.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for assistance.

SMS consent is not shared with third parties or affiliates for marketing purposes.

 
11. Changes to This Privacy Policy
 
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
 
12. Contact Information
Graceful Aging, LLC
San Antonio, Texas
Email: sara@gracefulagingathome.com
Phone: 210-526-0516
If you have questions regarding this Privacy Policy, please contact us.